Raph Copeland

admin@copelandtechnology.com

30 years of experience with diverse knowledge and skills. Highly motivated professional, extremely flexible, a skilled communicator and a team player with strong leadership skills. Greatly experienced with regard to strategic planning in alignment with corporate goals, project management, and system implementation.

Professional Experience

Copeland Technology, LLC
White Plains, NY
2014-present

Managing Partner/Founder

• Provided proactive technology solutions for home users and small to mid-sized businesses

• Performed cybersecurity audits, installed and maintained home and business Linux-based servers and advanced networking.

• Configured incremental backups for users and created ransomware remediation solutions

• Designed and built a 42 TB corporate Linux server with web administration panel with data redundancy and both on-site and cloud backups

• Consulted for a medium sized engineering firm in New York City on hardware and software purchasing and licensing, centralized antivirus and web content filtering and PDQ Inventory and Deploy

• Created illustrated tutorials for multiple home users on a wide array of computer functioning. Helped end users recover lost passwords and repair corrupted systems in Windows and Linux.

• Performed graphic design jobs and designed and maintained websites for multiple users.

• Refurbished old computer equipment and donated it to needy families in the community

Lakewood Township Municipal Utilities Authority,
Lakewood, NJ
2010 – 2014

IT Coordinator/Network Analyst

• Managed and performed day-to-day functioning over 50 office desktops, laptops and mobile devices, including remote emergency access, repair and maintenance and proprietary software configuration. Responsible for configuring and maintaining multiple networked multifunction devices, large format printers and plotters.

• Coordinated with state government organizations as well as outside software and hardware vendors, billing and metering companies, and telephone and Internet service providers. Coordinated with State Police and Department of Homeland Security as part of the state essential employee program.

• In charge of multiple segregated networks for both office and operations functioning, as well as backup and retention procedures, hardware rollouts, and security and billing software deployment. Managed server and e-mail migration and licensing.

• Designed and implemented architecture for authority’s servers, and well as standalone as well as remote building security and HVAC computers. Configured and implemented multiple Astaro corporate firewalls.

• Responsible for functioning of infrastructure of SCADA system, controlling water and sewer for a large municipal authority. Secured wireless radio antennas to multiple wells and treatment sites and security cameras.

• Officiated authority web development, including content management system, compliance with state and local regulations, bill payment, customer outreach and document management. Created all board presentations and graphics and designed corporate logo.
  

CFA Capital Partners LLC, And Commercial Capital Holdings, LLC
Rye, NY
2006 – 2009

Director of Information Technology (2006-2007)
Promoted to Chief Technology Officer (2007-2009)

• Served as liaison between managing partners and outside firms, handling web development, telecommunications, security, hardware/ software vendors and outside consultants.

• Chosen to lead CFA's Leadership Committee, established to identify and cultivate leaders on staff. As committee leader, performed interviews and hiring of IT personnel and support staff, employee evaluations and staff recommendations.

• Instrumental in the establishment of two real estate hedge funds, including setting up e-mail and websites, managing compliance issues, spearheading marketing and publicity efforts and creating promotional materials.

• Monitored employee procedure and compliance with ethical and legal financial standards related to technology. Responsible for all electronic and physical security of premises.

• Configured and maintained office mobile devices and secure wireless network. Integrated devices with office e-mail, configured synchronizations, desktop software and device troubleshooting.

• Managed investor relations, generating financial reports, creating monthly newsletter for U.S. Capital Partners, and creating and running interactive PowerPoint presentations for investors at corporate office, remotely and in the field.

• Administered all hardware and software issues on management and sales team workstations, including overseeing and/or performing maintenance, troubleshooting and repairs.

• Collaborated in writing company press releases and disseminate to media. Managed company e-mail database of 20,000+ contacts, handled special mailings and press releases, and coordinated, imported and maintained database of D&B sales leads.

China Medical Board of New York, Inc.
New York, NY
1999 – 2006

Information Technology Specialist

• Designed, created and maintained corporate website, including project information, committee biographies, glossary of medical education terms and conference summaries.

• Researched, designed and constructed interactive web database of over 1,800 global medical schools, with curricula and contact information to facilitate communication between faculties of medicine, organizations and students.

• Created and delivered multimedia presentations to members of the World Health Organization, American Medical Association and the Chinese Ministry of Health and to the Deans of major medical universities at international medical conferences in New York City, Ann Arbor, Beijing and Hong Kong.

• Responsible for all on-site data retrieval, storage and security during eight city pilot examinations in China, October 2003, coordinating with Ministries of Health and Education for the People’s Republic of China. Administered and supervised computer-based examinations at Peking Union Medical Center, Beijing.

• Solely responsible for maintaining office computer network and creating and implementing server backup and archival procedures. Responsible for installing and upgrading operating systems, office suites and applications on all terminals.

• Edited numerous technical articles for both content and format prior to publishing in major medical journals.

Citations, Memberships And Volunteer Work

• Received Citation for Courage and Heroism from a Joint Legislative Resolution on the floor of the New Jersey Senate and General Assembly, presented by State Senator Robert Singer in Trenton, April 5, 2011.

• State Registered Essential Employee, New Jersey Office of Emergency Management under the Department of Homeland Security.

• WaterISAC - Federal Water Security Network.

• East Windsor Clean Communities Committee

• Volunteer at the Elmsford Animal Shelter, Plainfield Area Humane Society, The Loft Center White Plains, Edison Animal Shelter, RISE Hightstown

• Mentor, uRise Community Center, Hightstown, NJ
  

Education

Binghamton University, Harpur College of Arts and Sciences. Bachelor of Arts, May 1994

Pace University, School of Education. Masters of Science, May 1997